TERRA · Field guide

Digital strategy

The Method

The assignment begins here

Aclientpresentsaproblem.

Opening brief

The digital strategist needs to...

Section 01

IdentifytheConstraints

Diagnosis Before Direction

Before choosing a channel or tactic, I want to understand what the business is trying to change, where the audience journey is breaking, and which evidence can separate the actual constraint from the visible symptom.

Section 02

DesigntheJourney

Sequence before channels

Once the constraint is clear, the work becomes a question of sequence. What should someone encounter first? What should happen next? Which channels have a job to do, where does friction exist, and where can content or automation make the experience more useful?

Section 03

DirecttheExecution

Clarity then Production

Strategy only matters if it survives execution. Every piece of content, creative, technology and automation should have a clear audience, purpose and intended behavior. The people building it should understand not only what they’re making, but why it needs to exist.

Section 04

MeasuretheResponse

Behavior and Reporting

If I can’t see what people do, I can’t know whether the strategy worked. Measurement is built around meaningful behavior: where people came from, what they encountered, what they did next, where they stopped, and whether the intended action actually happened.

Section 05

RefinetheStrategy

Evidence for Decisions

A launch is a educated hypothesis. I compare what people actually did with what we expected them to do, look for the reason behind the difference, and use that evidence to decide what should be kept, changed, tested or removed next.

Contact · The next conversation

Let’sTalk

I'm at my best when the answer isn't obvious yet. Give me the objective, the context, and whatever evidence there is, and I'll start figuring out what needs to happen. The Digital Strategist role at Terra is a mutually strong fit on paper - let's take the next step.

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